Case Study Samaritan Health Services resolves hidden issues using Upland Panviva.INDUSTRY Healthcare COMPANY Samaritan Health Services Corvallis, Oregon samhealth.org Samaritan Health Services is at the forefront of delivering health care in a fundamentally different way, focusing on broad access to high-quality services in a cost- effective manner. Samaritan Health Services used Upland Software’s Panviva to discover the hidden problems plaguing their growing team and to roll out improved processes that maximize efficiency, productivity, and morale. 2“We didn’t realize the issues that we had in the department before Panviva. Seasoned staff were still using processes that were old and did not make sense anymore. This would have unraveled down the road.” – Ruby C

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