Case Study
Western Health Advantage keeps policies current and compliant with Upland Panviva.
Case Study Western Health Advantage keeps policies current and compliant with Upland Panviva.INDUSTRY Healthcare COMPANY Western Health Advantage Sacramento, CA westernhealth.com Since its inception in 1996, Western Health Advantage has become a quality health plan for local business owners and individuals interested in affordable, responsive health coverage. Western Health Advantage uses Upland Software’s Panviva to keep their call center staff up-to-date on the latest policy and procederal changes, reducing the risk of compliance errors and increasing confidence in supervisors and staff alike. 2“Compliance loves Panviva. Everything is documented. We have immediate proof of policy changes.” – Lisa Angst Project Manager, Western Health Advantage Western Health