Case Study
Sales Per Employee Jump 15% And Quality Improves 50% After Crucial Conversations
C ASE STUD Y Sales per Employee Jump 15% and Quality Improves 50% after Crucial Conversations ® THE OPPORTUNITY How do you take an already disciplined and finely tuned organization to even higher productivity and record-breaking levels of performance? That was the challenge facing the leaders of Robroy Industries’ conduit division when they chose to include Crucial Conversations ® Training as one of the programs offered to employees. A pri