Crucial Conversations Improves Customer Relations And Secures New Business For Worldwide Manufacturing Company
Crucial Conversations Improves Customer Relations And Secures New Business For Worldwide Manufacturing Company
2 PagesC ASE STUD Y Crucial Conversations ® Improves Customer Relations and Secures New Business for Worldwide Manufacturing Company THE OPPORTUNITY John Quinn knew it was going to be different. The CEO of Excel Polymers knew that after his manufacturing company went private, after being part of a public company for 18 years, he and his leadership team would need to have more agility in making decisions and would also face higher expectations. He
