Safestore needed a Voice and Network Services solution, including a full Disaster Recovery site and replacement of the existing ISDN setup with SIP.
Safestore needed a Voice and Network Services solution, including a full Disaster Recovery site and replacement of the existing ISDN setup with SIP.
2 PagesREQUIREMENT: VOICE AND NETWORK SERVICES The market leader in self-storage, Safestore instructed GCI to implement Voice and Network Services solutions, including a full Disaster Recovery site and replacement of the existing ISDN setup with SIP . THE CLIENT Safestore is the UK’s largest provider of self-storage, with over 100 centres nationwide each operating as separate entities. Its Head Office based in Borehamwood in Hertfordshire houses the core administrative and management functions, as well as an inbound Contact Centre. Customer billing for every Safestore site is handled centrally and all staff in the centres log on to the Head Office portal to access information and files. However, this meant that if anything failed centrally, all connectivity with local stores would be
