Fusion3 Consulting, an IT services and consulting firm based in Coventry, Rhode Island, partnered with a leading U.S. retailer to enhance disaster preparedness through ServiceNow. By implementing ServiceNow's Business Continuity Management (BCM) and IT Service Management, Fusion3 enabled the retailer to achieve 100% automated disaster recovery processes. This integration provided full visibility of critical IT assets, allowing for improved disaster recovery planning and faster response times. Fusion3's hands-on expertise transformed the retailer's approach to disaster recovery, ensuring that the business can continue operating effectively during emergencies like hurricanes, fires, and floods.

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