CHALLENGE Saddleworth School's cleaning contractor was failing to meet sufficient standards of cleanliness and adequate levels of staffing. Complaints from staff, pupils and other building users were mounting and the loss in cleaning productivity was estimated to be 42%. "We knew we had to bring our cleaning in-house to gain greater financial and operational control, but we lacked necessary cleaning knowledge." Garrie Smith, Business Manager, Saddleworth School. SOLUTION i-Clean consultants completed a detailed analysis of documentation, policies and procedures, comprehensive site assessment and benchmarking efficiency review. The report of findings, reviewed by senior management at Saddleworth School formed the blueprint for the new in-house cleaning team and cleaning management s

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