RSPCA Queensland reduces pet-surrender rates by 50% and creates new revenue opportunities
RSPCA Queensland reduces pet-surrender rates by 50% and creates new revenue opportunities
3 PagesCase study // RSPCA Queensland Challenge ¦ Provide an online self-help service for struggling or distressed pet owners ¦ Tackle growing animal surrender rates while simultaneously streamlining the surrender process ¦ Reduce call centre costs while experiencing an increase in pet surrenders Solution ¦ Sitecore® Experience Platform™ (XP) 8.0 ¦ Sitecore® Experience Database™ (xDB) ¦ Integration with RSPCA’s ShelterBuddy CRM Results ¦ 50
