Case Study

RSAT Automation Testing Helps Steel Manufacturer Reduce Manual Verification and Optimize ERP Solution Quality

RSAT Automation Testing Helps Steel Manufacturer Reduce Manual Verification and Optimize ERP Solution Quality

Pages 4 Pages

A prime-quality steel manufacturer using Dynamics 365 Finance and Operations duplicated its production environment into a new instance that still contained parent-company customizations, creating a need to remove modifications while ensuring the ERP continued to work correctly. To reduce repetitive manual regression testing after changes and during platform upgrades, Synoptek used Microsoft RSAT with Azure DevOps integration to convert 100 pre-recorded business task scripts into automated end-to-end test scenarios, parameterize validations, execute and report results, and rework scripts as processes evolved, while training users on RSAT steps. Outcomes included testing a broader scenario set, cutting manual verification by 40–50%, reusing scripts across entities, removing 115+ customizatio

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