This case study describes how a fast-growing vinyl window and door manufacturer outgrew QuickBooks, which lacked integration and functional depth, and was constrained by a one-dimensional chart of accounts that limited financial insight and made processes like bank reconciliation, budgeting, fixed assets, and trade workflows overly manual (page 1). Synoptek implemented Microsoft Dynamics 365 Business Central through a structured plan covering discovery and workshops, gap-fit, data migration, solution build and testing, training, go-live planning, and hypercare support (page 2). The implementation added role-based access, mobile apps, Office integration, SharePoint portals, trade management, and expanded finance capabilities including dimensions, hierarchies, cash flow reporting, and fixed

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