The fourth-edition TestRail Software Testing & Quality Report, based on 2,700+ QA professionals, shows QA evolving slowly but steadily. Most teams are satisfied with their processes, still rely heavily on manual testing, and are pushing toward more automation, CI/CD, and faster, more frequent releases. Top goals are increasing test coverage, reducing bugs in production, and automating more tests, while major challenges include end-to-end testing complexity, unstable environments, limited resources, and late QA involvement. AI tools like ChatGPT are emerging but adoption is fragmented and impact mixed; quality remains largely people-driven.

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