The World’ s Favorite CRM Royal Caribbean Cruises' Indian representative Tirun Travel Marketing runs on Zoho CRM CASE STUD YThe need for CRM became urgent when the team found their daily productivity hampered by spread- sheets Royal Caribbean Cruises is a renowned international cruise line brand. They are the largest by revenue and second largest by passenger count in the world. They operate across over three hundred destinations globally. Tirun Travel Marketing has been their Indian representative for over 25 years with offices across the country. They are headquartered in Delhi, and have operations and finance teams working from their Mumbai office. For Tirun, the need for a CRM became apparent when the team found their daily productivity hampered by spreadsheets

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