Case Study
Royal Brass & Hose Leans on inRiver to Support Its E-Commerce Journey
Success Stories Royal Brass & Hose Leans on inRiver to Support Its E-Commerce Journey inRiver.com I © 2020 inRiver Industry: Manufacturing Company Highlights $70 Million Annual Revenue 200+ Employees 70+ Years of Family Owned Family-owned Royal Brass and Hose has been the leading distributor of hydraulic hoses, fittings, assemblies, tube bending, and tube fabrication in the United States for over 70 years. With a focus on customer growth and satisfaction through exceptional service, RB&H has consistently adapted to new market demands.Challenge The top priority at RB&H has always been nurturing a personal touch with customers. That’s why, when e-commerce first emerged 20 years ago, RB&H maintained its traditional operations and resisted the new digital wave. But more recent