Routing After-Hours Patient Requests Across Multiple Practices
Routing After-Hours Patient Requests Across Multiple Practices
3 PagesRouting After-Hours Patient Requests Across Multiple Practices 4 Locations With Shared On-Call Duty Routed Accurately Organization Farragut Family Practice– A Division of Summit Medical Group Location Knoxville, TN Implemented Solution Practice Communication Established in 1982, Farragut Family Practice (FFP)—a division of Summit Medical Group—is an independent, four-physician office including a physician assistant and two nurse practitioners. FFP provides comprehensive well-visit care, occupational health assessments, and related services to the greater Knoxville area and surrounding communities. Challenges As part of Summit Medical Group, the providers at FFP share on- call duties with seven providers from three other practices within the group. Since every practice operates
