Reducing No-Show Rates With Automated Texts 12.6 % Drop in No-Show Rate $138k + in Total Revenue Recovery 866.844.5484 | sales@perfectserve.com | perfectserve.com Organization Ridgeview Rehab Specialties Location Greater Minneapolis, MN Implemented Solution Patient Engagement Ridgeview Rehab Specialties is part of Ridgeview, an independent, nonprofit, regional healthcare system serving the southwest metro area of the Twin Cities. Ridgeview has eight rehab facilities that focus on providing comprehensive treatment and ongoing care for pediatric concerns, orthopaedics, neurology, cancer, sport and work-related injuries, and chronic diseases, as well as fitness and performance programming. Challenges Ridgeview Rehab Specialties was challenged to reduce its no-show rate, a common

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