Ophthalmology practices can enhance patient communication and satisfaction through various methods. These include automating appointment confirmations, reminders, and notifications of changes to reduce staff stress and improve patient commitment. Embracing technology like integrated communication systems supports diverse communication preferences, catering to different generational needs. Offering online booking and utilizing digital communication strategies such as text chats can meet patients' expectations for convenience. Automating reminders can significantly decrease no-shows, while effective patient engagement tools like tailored messages and health information sharing keep patients informed and involved in their healthcare.

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