Case Study
Ropes & Gray - Due to account service complexity, some account set up and renewals would take 3 months which meant no billings were collected
Ropes & Gray - Due to account service complexity, some account set up and renewals would take 3 months which meant no billings were collected
Connect anything. Master everything. Outcomes • Eliminated manual spreadsheet process for documen?ng and managing alternate fee arrangements. • 84% reduc?on in ?me taken to renew billing arrangements. Increased customer sa?sfac?on with increased ?meliness and predictability of billing fees. • Able to roll out four new data management applica?ons for addi?onal enterprise data requirements without the use of IT resources, only data stewards on the data management team. Strategy Create Data Management Applica?on for Pricing • Develop data management applica?on to replace exis?ng manual pricing process • Reduce ?me to nego?ate renewal pricing arrangements • Create one repository to manage enterprise data that is other- wise not owned • Design ongoing data management strategy for