Case Study
Robust WiFi Update Restores Soaring Satisfaction Scores
Robust WiFi Update Restores Soaring Satisfaction Scores Case Study Access Point Platinum award-winning Quality Inn & Suites receives large guest satisfaction score increase after implementing a Thinix WiFi Network. Located in the heart of Casper, Wyoming the Quality Inn & Suites boasts a glowing reputation, known best for their friendly service and spotless rooms. Just a short distance from the Natrona County International Airport and several local hotspots, this 92 room hotel is complete with a pool, fitness facility, and continental breakfast area keeps guests coming back throughout the year. However, this wasn’t always the case for this Quality Inn & Suites. Prior to May 2016, the WiFi scores at the Quality Inn & Suites of Casper were causing a drop in guest satisfacti