Case Study
Positioned For Peak Performance
Positioned For Peak Performance Case Study Award Winning AmericInn ® Brand Standardizes Thinix FamilySafe ® WiFi & Business Center PCs T o Boost Guest Satisfaction Scores T o A+ AmericInn by Wyndham is among the top brands in the midsized segment of the U.S. hotel industry. Prior to Wyndham acquiring the AmericInn brand, Northcott Hospitaltiy was an integeral part of growing the brand from 35 to more than 240 hotel locations across the continental United States. Genuine hospitality and guest service mean more to the AmericInn brand than ever. Andy Fellows, Director of IT for Northcott Hospitality, is among experts who recognized that in the hospitality industry, perception is everything. “We have millennials out here leading the Trip Advisor scores, and the perception is