Lovisa partnered with blueAPACHE and RingCentral to replace an unreliable global telephony system that hindered communication and IT support. In just four weeks, they deployed RingCentral to 42 countries, improving call visibility, IT performance, and customer support. The new system enabled centralized monitoring, faster rollout, and remote handset reconfiguration. It delivered a cost-neutral upgrade, reduced admin overhead, and positioned Lovisa for scalable global growth. With improved IT reputation and plans to explore AI integrations, Lovisa now has a secure, agile communications platform ready for innovation.

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