1 / 5 Smartbridge March 18, 2021 CLIENT CASE STUDY smartbridge.com/global-qsr-restaurant-company-establishes-rpa-coe-demand-management-playbook/ Global Multi-Brand QSR Company Establishes RPA Center of Excellence & Demand Management Playbook The Client This global, QSR food retail company operates over 50,000 restaurants in more than 150 countries. They are one of the world’s most loved, trusted, and fastest-growing restaurant brands in partnership with the business’s best franchise operators. CLIENT PROFILE EMPLOYEES: 34,000+ INDUSTRY: Food Service / Restaurant FOUNDED: 1997 The client began its Robotic Process Automation (RPA) journey at the beginning of 2020, and they needed support to establish a foundation for rapid automation and implementation of RPA throughout its 50,000 rest

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