Overview A global leader in agriculture and food pro- cessing, Richardson International is Canada’s largest privately owned agribusiness and has served its customers across the country for more than 150 years. Challenge Richardson is a highly decentralized organiza- tion with 2,500 employees over 90 different sites across Canada. Its seed selection, crop planning, and agronomic support throughout a growing season is regarded as highly in- novative. Richardson actively participates in ‘Canada’s best managed companies’ program and is very clear that technology is the key to business innovation. Paul Beaudry, Assistant Vice-President, Man- agement Information Services for Richardson, explains the challenges: “Working in a decen- tralized environment, it was important to us to fos

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