Overview A global leader in agriculture and food pro- cessing, Richardson International is Canada’s largest privately owned agribusiness and has served customers across the country for more than 150 years. Richardson is a highly decentralized organisa- tion with 2,500 employees over 90 different sites across Canada. Its seed selection, crop planning, and agronomic support throughout a growing season is regarded as highly in- novative. Richardson actively participates in ‘Canada’s best managed companies’ program and its people are very clear that technology is the key to business innovation. Paul Beaudry, Assistant Vice-President, Man- age ment Information Services for Richardson, explains the challenges: “At a very basic level, we all love to know who we’re working with and un

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