RetraceHealth relies on Sookasa to securely receive sensitive information from patients and coordinate care with nurse practioners
RetraceHealth relies on Sookasa to securely receive sensitive information from patients and coordinate care with nurse practioners
2 PagesCustomer Case Study THE CHALLENGE THE SOLUTION RetraceHealth’s mission is to make primary care “ridiculously easy”—a goal that emerged from healthcare experiences that were anything but. “Getting care shouldn’t have to be so expensive or so much work,” says Kendra Perez, RetraceHealth’s operations manager. RetraceHealth fosters better connections between providers and patients by working with nurse practitioners, who are often able to provide more personalized care more cheaply. Services include same-day video appointments and even in-home visits—which keeps providers mobile. But streamlining broken communications between providers and patients meant creating new collaboration streams, which ran the risk of complicating rather than simplifying things. What’s more, they
