Retail KPIs Efficiency Planning | C a s e S t u d yC o p y r i g h t ©2015 SDG Group. All rights reserved. 2 H & M | Introduction H&M H & M Hennes & Mauritz AB (H&M) is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men, women, teenagers and children. H&M exists in 55 countries with 3,500 stores and as of 2013 employed around 116,000 people. The first store was opened on the high street of Västerås, Swed

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