Case Study

Retail Consulting Group

Retail Consulting Group

Pages 1 Pages

325 E. Grand River Ave., Suite 313 • East Lansing, Michigan 48823 digitalactive.com • Phone: 877-222-3550 Solution Highlights Scheduling with mapping feature: This allows RCG and 3rd parties to locate field reps by location and availability using custom Google Maps and schedule events. Corporate Calendar: Organizes RCG staff and clients, based on manufacturers. Automated Notifications: Keeps all parties in the various services provides up-to-date on customer interaction. Custom Reporting: Allows both RCG and clients to create reports on efficiencies and customer response. Drive time duration and distance estimation: Allows the scheduler to view an estimate of how long it will take to get to the scheduled appointment taking into account speed

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