Results Error Reduction Problem Solution

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> Identified the latent failures that needed fixing, using the Klein Process. These included: ? Excessive detail making SOPs over complicated and impossible to follow ? Not enough use of pictures and schematics ? Too many cross-references to other documents and SOPs ? SOPs written in a language users couldn’t understand ? Lack of user ownership ? SOPs written to satisfy the auditor, not the user ? SOPs not available in the workplace > Simp

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Results Error Reduction Problem Solution

Results Error Reduction Problem Solution

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