CASE STUDY Web site: http://www.deskalerts.com E-mail: sales@deskalerts.com ORGANIZATION: MasanuttengResort http://www.resortscompanies.com All-seasongadventuregresortgis 10.5gmilesgawaygfromgGeorge WashingtongandgJeffersongnational forest. INDUSTRY: Hospitality CHALLENGE: Companygneededgtogfindgan efficentgwaygtogcommunicategwith theirgusergbasegacrossgmultiple networks SOLUTION: BygimplementinggDeskAlerts, companyggainedgagtoolgatgtheir disposalgtoginstantlyginformgthe usergcommunitygaboutgany typesgofgevents. BENEFITS: DeskAlertsgwasgeasygtogconfigure andgdeploy.gEasegofgusegand deliverygguaranteeghasghelpedgto decreasegtheghelpdeskgcallgvolume ingthegeventsgofgnetworkgoutages andgprovidedgthegabilitygtognotify certainggroupsgofgusersgaboutg upcominggevenys.g Juan C Rosique Director Cor

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