Case Study
MGM Resorts Elevates Guest Service With Unified Radio And Broadband Communications
MGM Resorts International ® is one of the largest hospitality and entertainment companies in the world. The company’s 15-plus properties are some of the most prestigious luxury brands on the Las Vegas Strip, including MGM Grand, The Mirage, the Monte Carlo, Luxor, Bellagio, Mandalay Bay and Aria. MGM Resorts also owns other casinos in Nevada, Michigan and Mississippi and is expanding its global presence with operations in China and Dubai. “We have 61,000 employees across the company,” explains Jim Kimball, Executive Director of Enterprise Telecommunications Services for MGM Resorts. “We are the largest taxpayer and largest employer in the state of Nevada and we have world class restaurants and nightclubs throughout all of our properties.” Ensuring an exceptional guest experien