RepairLink Case Study© Diadem © Diadem © Diadem © Diadem © Diadem Background RepairLink is a national insurance assessment network that serves some of Australia’s most trusted and reputable insurance brands across the automotive and home insurance sectors. As part of the Suncorp Group of companies, RepairLink supports big names including AAMI, GIO, Suncorp Insurance, Apia, Bingle, CIL, Terri Scheer, Vero, Shannon, Jast Car, Insure My Ride and AMP . With its core business activities centred on providing policy holders with access to a broad pool of experienced assessors, claims consultants, vendors and repairers, the RepairLink brand has a legion of highly visible touch points. RepairLink recognised that strategic input would be a critical factor in making the most of the

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