CASE STUDY TOPLINE ? 20-25% savings in process cycle ti me for implementati on scheduling due to automati c Service Order and WO issuance and updates ? 30% reducti on in labor for quote/proposal issuance and contact issuance ? Reduced fi eld tech return visits ? Subscriber att riti on (churn) rate reduced to less than 4% YoYTelesystem provides communications services to commercial companies ranging from small businesses to large enterprises with hundreds of locations. Based in the NW Ohio area, Telesystem provides high- quality voice, video, data, and computing solutions across their highly-advanced fiber SONET and carrier- grade Ethernet core network. For customers outside its basic service area, it procures fiber from national firms and resells it to prospects across t

Join for free to read