Success Snapshot 6% improvement in net revenue yield $25 million in cash gains realized Hardwired high performance culture “HEI has worked tirelessly to ensure that we are financially in a place to continue to serve our residents. To date, we’ve realized cash gains over $25M from this engagement.” Leadership Vision for Change Mitigate risk associated with impending Soarian EHR system conversi on. Improve financial and clinical performance to ensure long term, financial viability for the organization. Challenges Patien t, Physician, & Employee Satis faction Uncoordinated schedules between case management and physicians creating l evel of care errors and inefficient discharge of patien ts Quality Backlog of $40 million in total charges of un-coded/unbilled accounts Culture & Engagem

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