Case Study
Reengineering HIM Processes Cuts Unbilled Rate And Labor Cost
Parallon and Marquette General Hospital collaborated to revolutionize the hospital’s overtaxed HIM department, creating new workflow and coding processes. Today, supported by an advanced system for reconciling patient charts, volume- driven staffing and an optimized electronic medical record (EMR), the hospital is experiencing big changes, including a 90 percent decrease in its unbilled billed rate and greater cash flow. CHALLENGE Marquette G