Reducing Time to Security Incident Detection in a Complex Environment
Reducing Time to Security Incident Detection in a Complex Environment
2 PagesAbout Genesys Genesys provides an all-in-one Cloud Contact Center Solution. Its PureCloud solution is built on state-of-the-art technology to allow organizations to deliver exceptional customer experiences, easily. Genesys, a global provider of cloud services for customer engagement, communications, and collaboration, decided to transition their applications and workloads over to Amazon Web Services (AWS) and leveraged services such as Amazon Elastic Compute Cloud (Amazon EC2), Amazon Simple Storage Service (Amazon S3), AWS CloudTrail, Elastic Load Balancing, and Amazon Relational Database Service (Amazon RDS) for greater scalability, flexibility, and simplified management. The new environment, supporting Genesys’ PureCloud solution, was 100% cloud-native and microservice-based. C
