Customer Problem Ping Identity is a pioneer in helping enterprises achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The Ping Intelligent IdentityTM platform gives customers, employees, partners and, increasingly, IoT, access to cloud, mobile, SaaS, and on-premises applications and APIs, while also managing identity and profile data at scale. To ensure the security of their own workflows as well as the security of all services being passed on to their customers, Ping began implementing a well-known open source tool. They quickly determined, however, that the effort required to customize it to their specific security and operational needs would be unrealistic. They then began evaluating alternate solutions, including Threa

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