Case Study

Threat Stack Provides Comprehensive Visibility and Reduces Mean Time To Detect in a Complex Environment

Threat Stack Provides Comprehensive Visibility and Reduces Mean Time To Detect in a Complex Environment

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Customer Problem Genesys is the global provider of PureCloud, an all-in-one Cloud Contact Center Solution. To enhance scalability, agility, and operational efficiency, Genesys transitioned to AWS, leveraging services such as EC2, S3, CloudTrail, Elastic Load Balancing, and Relational Database Service (RDS) — creating a new environment that was 100% cloud-native and microservice- based. Following the transition, the operations and security teams faced the challenge of ensuring host-level visibility across their ephemeral, dynamic environment. After failing to achieve this using OSSEC, Genesys looked for a purpose- built solution that could continuously monitor and alert across elastic cloud and hybrid environments, settling on the Threat Stack Cloud Security Platform ® . T

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