Case Study

Reducing risk in commercial lending

Reducing risk in commercial lending

Pages 4 Pages

WHO WE WORKED WITH A global financing firm that offers commercial loans, leases, and market finance solutions, with $15 billion in net earning assets and a network of 40,000 dealers. WHAT THE COMPANY NEEDED A way to reduce its credit lending risk, and change they way it serves customers. HOW WE HELPED Genpact, with expertise in both process transformation and financial lending, created an end-to-end financial spreading process featuring the consistency, triggers, flow, and agility the client needed to avoid risky lending decisions. And less time spent on data issues for the firm’s analysts means more time to focus on their customers’ needs. WHAT THE COMPANY GOT 99% data accuracy, 40% decreased processing time for loans, 35% increased team capacity, and an analysis backlog decreased

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