Reducing Post-Surgery Healthcare Acquired Infections The healthcare division of Kimberly-Clark engaged Peer Insight to explore an early-stage service offering that delivered a patient-centered care experience to surgical patients. A service that reduced hospital readmissions from healthcare acquired infections by 75%, meaning healthier patients and significant savings from reduced costs and hospital penalties. The Problem According to the Centers for Disease Control and Prevention, on any given day, about one in 31 hospital patients has at least one healthcare-associated infection. With hospital infection rates on the rise and associated reimbursement penalties looming, Kimberly-Clark’s health division saw an opportunity to develop a service offering that could improve patient outcomes whi

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