Reducing Operational Failures in Data Centre and Network Equipment for a Telecom Operator - Cartesian Client Case Study Our client’s situation A telecommunications operator had been experiencing a high level of operational failures in data centre and network equipment resulting in poor service to customers. The operator identified poor installation as a major source of these issues. It was clear that developing new standards for future installation activity and designing new operation processes were required as part of an overall operational review. How we approached the issue After experiencing a number of failures through other approaches, the client Executive Committee engaged Cartesian, as independent external experts, to review the installation standards and support its network team.

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