“This should be the standard.” That was a comment an auditor made dur- ing a recent audit of the McCormick Flavor Division (South Bend, Indiana) of McCormick & Company, Inc. The auditor was referring to the way his supplier (the McCormick Flavor Division) presented their data for review. This customer was especially pleased with the presentation of the data, and the fact that the sup- plier had it all available on-line in the conference room

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