Case Study
REDUCING MAINTENANCE COSTS MORE THAN 30 PERCENT FOR CONNECTED VEHICLES
CUSTOMER SUCCESS STORY Navistar is a leading manufacturer of commercial trucks, buses, defense vehicles, and engines, widely known for its International® Truck and IC Bus® brands. Challenge “Truck drivers get paid, freight haulers get paid if the truck’s moving,” said Terry Kline, chief information o_icer, Navistar. “So if that truck’s not moving, nobody’s making money and someone’s not getting the package they expect. As a result, our focus is on uptime, and our goal is zero downtime related to unplanned maintenance.” Typically, vehicle manufacturers schedule vehicle maintenance based on miles traveled or time since last appointment. But these are very rudimentary and only two of thousands of data points that can signal the need for maintenance. Unscheduled maintenance and vehicle