Case Study

Reducing Costs And Increasing Sales Through Virtual In-Servicing

Reducing Costs And Increasing Sales Through Virtual In-Servicing

CHALLENGE Our advanced wound care client needed to provide in-servicing to its customers, but deploying a clinical team for on-site training was not cost-effective. Our client needed a solution that allowed them to maintain a high level of customer satisfaction, reach their customers when they were available, and help them reduce in-servicing costs. SOLUTION We used virtual, web-based in-services to reach the client’s customers during fi

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