Case Study

Reduced ED wait times by more than 75% and cut LWOT more than half

Reduced ED wait times by more than 75% and cut LWOT more than half

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CASE STUDY 1 St. Joseph’s Transformation Success Story Challenges A community landmark in Syracuse since 1869, St. Joseph’s Hospital Health Center provides quality care compassionately to the sick and injured. In 2015, St. Joseph’s treated 26,543 inpatients and 601,355 outpatients, and had 65,904 emergency room patients. St. Joseph’s Hospital Health Center identified several key objectives to maintain excellence in care for the people in the communities it serves: • Reduce average length of stay to provide the best care for patients in the shortest amount of time • Continue excellence in quality and patient safety • Reduce cost per case • Further strengthen affinity among medical community by consistently being a high-reliability provider • Create capacity-virtual beds and ancillary se

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