Case Study

Redefining Call Center IT

Redefining Call Center IT

Pages 4 Pages

Case Study Redefining Call Center IT defacto call center is employing a new strategy for provisioning IT applications. Virtual desktops and thin clients from IGEL are simplifying system administration and lowering operating costs. Business Solutions from IGEL TechnologySince its inception 20 years ago, defacto call center GmbH has become a strong, multi-fac- eted communications company. In addition to its original call center operations, the

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