A major U.S. health insurer was losing millions annually due to missed subrogation opportunities caused by limited in-house resources and expertise. Conduent applied advanced data-mining analytics, predictive models, and expert recovery teams to identify and validate claims across motor vehicle accidents, workplace injuries, product liability, and malpractice. Initially supplementing the insurer’s efforts, Conduent’s success led to full outsourcing of subrogation operations. Over 25 years, the partnership delivered nearly $3 billion in recoveries, achieving up to 100 percent recovery on many cases, while minimizing member disruption and ensuring long-term value.

Join for free to read