Case Study
Realizing innovative call center service with AI speech recognition technology
Realizing innovative call center service with AI speech recognition technology Service: Customer Contact Center AI Solutions Sompo Japan Nipponkoa Insurance Inc. Sompo Japan Nipponkoa Insurance Inc. is a leading P&C insurance company in Japan. Its holding company, Sompo Holdings, Inc. manages businesses in P&C insurance, life insurance, nursing care/healthcare and housing reform through top-quality service that contributes to the security, he