Case Study

Realizing innovative call center service with AI speech recognition technology

Realizing innovative call center service with AI speech recognition technology

Realizing innovative call center service with AI speech recognition technology Service: Customer Contact Center AI Solutions Sompo Japan Nipponkoa Insurance Inc. Sompo Japan Nipponkoa Insurance Inc. is a leading P&C insurance company in Japan. Its holding company, Sompo Holdings, Inc. manages businesses in P&C insurance, life insurance, nursing care/healthcare and housing reform through top-quality service that contributes to the security, he

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