The document presents an ebook titled "Building What's Next in Travel & Hospitality," focusing on industry trends and strategies post-pandemic. It explores the shift towards personalized experiences, emphasizing technology adoption for enhancing customer engagement and safety. Key themes include leveraging data analytics, contactless solutions, and digital platforms to meet evolving traveler expectations. Additionally, it discusses sustainability initiatives and the importance of agility in adapting to changing market dynamics. Overall, the ebook provides insights and recommendations for shaping the future of the travel and hospitality sector in a post-COVID world.

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