Reader’s Digest Delegates Help Desk Functions Globally, Cuts ID Creation Time by 50%, Strengthens Reporting
Reader’s Digest Delegates Help Desk Functions Globally, Cuts ID Creation Time by 50%, Strengthens Reporting
6 PagesReader’s Digest Delegates Help Desk Functions Globally, Cuts ID Creation Time by 50%, Strengthens Reporting DSRAZOR Facilitates Transition from NetWare to Windows Background: Reader’s Digest Association, publisher of the famous lifestyle magazine that bears its name, was looking for more productive ways to manage its Help Desk functions. With offices all over the world, the organization needed to delegate certain activities, such as
