1 Case Studies: Zuercher Suite Transition Making the Move to Zuercher Suite: A Critical Choice. Knowing that you’re not happy with your current public safety software vendor is one thing. But taking your business to a new company is not a decision to be taken lightly. That’s exactly the situation that three agencies in the Black Hills of South Dakota were facing in 2012. The Rapid City Police Department, Pennington County Sheriff’s Office, an

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