Case Study

Pennington County, South Dakota, Department of Equalization

Pennington County, South Dakota, Department of Equalization

Pages 4 Pages

WINNER WINNER 2018 TYLER PUBLIC SECTOR EXCELLENCE AWARD WINNERS Organization Profile • Industry: County Government • Location: Rapid City, South Dakota • Number of Employees: 22 • Population: 105,800 • Number of Years as a Tyler Client: 28 • Tyler Products Used: Orion TM , Tyler Verify Mobile Office TM Challenges Like most busy county offices, time was a valuable commodity for Pennington County’s equalization team. Because data collection was such a time-consuming process, they inspected about 2,000 of their 50,000 tax parcels per year, which meant it could take 20 to 25 years to reappraise the entire jurisdiction. Appraisers spent several days collecting data, then reentering the same data into the county’s computer-assisted mass appraisal (CAMA) system. Some

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